At Amy Brenner, MD & Associates we know that patients have a lot of questions and concerns with respect to the COVID-19 coronavirus, and I am reaching out today to share with you what we are doing to help keep you healthy, safe and comfortable when you are in our office with us.
We are monitoring updates and recommendations closely every day and adjusting our policies accordingly. Our office is AAAASF certified for medical procedures in our office and are held to higher standards and recommendations. We assure you, we are taking necessary precautions. At this time, the CDC is not recommending the closure of businesses and we feel prepared to be open at this time.
We want to share with all of you that our office will not be offering testing or treatment for upper respiratory symptoms, given that we are not a primary care facility and do not see sick patients. We encourage all staff and patients to seek testing and care from a PCP / ER and other testing facilities (as they become available) if you are experiencing symptoms.
Hand washing is important, but there is more that we are doing:
- Hand washing is vital to staff and patients and we have multiple restrooms and hand washing stations in our office, as well as in every patient room
- Our staff will be wearing masks to protect everyone
- Hand Sanitizers for patient and staff use throughout the office
- Lobby surfaces are cleaned and sanitized down multiple times per day
- iPads cleaned and sanitized after each use
- Rooms sanitized between each patient
- Dirty laundry removed from rooms multiple times per day
- All employees are told to stay home/sent home if symptomatic
- Staff is using social distancing protocol (no handshakes, contact only for exam and procedures, etc)
- Vitals will be self-reported from patients unless clinically indicated for your care
- We are working to minimize your time in the lobby of our office, and will be rooming patients to private rooms as quickly as possible
- For the safety of our patients and staff, any patient/person entering our office that is experiencing symptoms will be asked to leave and see their PCP.
What Can You do to Help?
- Utilize the early check-in process through your appointment reminder email
- Reschedule your appointment if you are ill or experiencing any symptoms
- Follow our newsletter for evolving information about your health and updates regarding our office
- Stay informed about the virus and what symptoms to monitor
We will be sending additional emails this coming week (as well as posting on social media) to continue providing timely information to support our patients and their families.